Privacy policy

Privacy Policy

Last Updated: June 30, 2026

At Clossify, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order details
  • Payment information (processed securely through our payment providers)
  • Device information, browser type, IP address, and website usage data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Communicate with you regarding your purchases.
  • Provide customer support.
  • Improve our website and shopping experience.
  • Prevent fraud and unauthorized transactions.
  • Comply with legal obligations.
  • Send promotional emails if you choose to receive marketing communications.

3. Payment Information

Clossify does not store your complete payment card information. Payments are processed securely through trusted payment providers. If you choose Cash on Delivery (COD), only the information required to process and deliver your order is collected.

4. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences.
  • Improve website performance.
  • Analyze website traffic.
  • Support marketing and advertising efforts.

You can control or disable cookies through your browser settings, although some website features may not function properly.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties when necessary, including:

  • Shipping and courier companies
  • Payment service providers
  • Website hosting and technical service providers
  • Analytics and marketing platforms
  • Government or legal authorities when required by law

These service providers receive only the information necessary to perform their services.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. While we work to safeguard your data, no method of online transmission or electronic storage can be guaranteed to be completely secure.

7. Your Rights

You may request to:

  • Access the personal information we hold about you.
  • Correct inaccurate or incomplete information.
  • Request deletion of your personal information where permitted by law.
  • Unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

8. Third-Party Links

Our website may contain links to third-party websites or services. Clossify is not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

Clossify may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact Clossify through our Contact page, email, or WhatsApp. We will be happy to assist you.